Customer Bliss

DECEMBER 6, 2016

Camille Harrison is the Group Vice President and Chief Customer Officer for Florida Blue. As the Group Vice President, Chief Customer Officer at Florida Blue, Camille has accountability for facilitating the delivery of an optimum customer experience and is responsible for one third of the Florida Blue employee population.

Hospitality 48

Hospitality Hospitality Customer Experience Start-ups 48

Customer Bliss

DECEMBER 6, 2016

Camille Harrison is the Group Vice President and Chief Customer Officer for Florida Blue. As the Group Vice President, Chief Customer Officer at Florida Blue, Camille has accountability for facilitating the delivery of an optimum customer experience and is responsible for one third of the Florida Blue employee population.

Hospitality 47

Hospitality Hospitality Customer Experience Start-ups 47

Beyond Philosophy

NOVEMBER 25, 2021

I live half my life in Sarasota, in Florida, where there are lots of thunderstorms, resulting in power failures. They sold complicated systems to hospitals. Each had a different role in the hospital, which affected what was important to them. My Loss of Power. So, I decided to buy an uninterruptible power supply.

Hospitality 78

Hospitality Hospitality CRM Legal 78

Execs In The Know

MARCH 4, 2022

CallM iner is trusted by the world’s leading organizations across retail, financial services, healthcare and insurance, travel and hospitality, and more. . To learn more about this and other critical CX topics, register for Execs In The Know’s Customer Response Summit Clearwater. Guest post written by: CallMiner.

Customer Journey Map 98

Customer Journey Map Touchpoint Machine Learning Unstructured Data 98

1 to 1

FEBRUARY 25, 2021

The CX POD · In Their Own Words: Vaccine Patients Share Their Experiences. Tab Abdeen : Hi, my name is Tab Abdeen and I am an inpatient pharmacist at a government hospital here in Denver, Colorado. I helped my parents register in Florida and they used Event Bright as their registration system, which is in the very beginning.

Hospitality 26

Hospitality Hospitality Healthcare Start-ups 26