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In The News: 3 Stories That Give Insight to Improving Your Customer Experience

Beyond Philosophy

As a swing state, Georgia politics have been a hotbed of activity and turmoil in the past few years. For example, Delta was drawn into the kerfuffle over the recently passed Georgia voting laws, which the opposition said restricted in some ways the ability for people to vote. . < < [link] > Kelleher, Suzanne Rowan.

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The Always Up-To-Date Guide To CX Events

Kerry Bodine

Atlanta, Georgia. October 2 – 3, 2015. New York City. Customer Success Association’s Customer SuccessCon Europe. October 8, 2015. CXPA’s 2016 US Insight Exchange. May 3 – 4, 2016. Event Producers. Customer Experience Summit. June 30 – July 1, 2015. Interactive Customer Experience Summit. June 28 – 30, 2015.

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In the News: 3 Stories That Give Insight to Improving Your Customer Experience

Beyond Philosophy

13:47 We talk about the movement for and against vaccine passports in the reopening of different venues and experiences after the pandemic and how that will affect CX. The post In the News: 3 Stories That Give Insight to Improving Your Customer Experience appeared first on CX Consulting.

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8 Customer Service Networks You Need to Follow in 2019

Fonolo

This Canadian customer experience-obsessed organization is a vibrant and integral part of the North American CS and CX verticals. In addition to hosting an annual conference, and paying homage to outstanding leadership with its Customer Service Excellence Awards, GTACC is a useful resource for knowledge-sharing in the CS and CX spaces.

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5 Surprising Rules to Live By When Managing Customer Memories

Beyond Philosophy

We did the Emotional Signature research with an insurance company in Georgia. The post 5 Surprising Rules to Live By When Managing Customer Memories appeared first on CX Consulting. This research enables you to focus on what is most important to create a positive memory of your Customer Experience.

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What A Face Mask Can Do for Customer Segmentation

Beyond Philosophy

Or New York was walloped early with cases vs. Georgia, which opened up back in April. The post What A Face Mask Can Do for Customer Segmentation appeared first on CX Consulting. The states in the US and the various countries handled the pandemic in different ways with varying lockdown approaches.

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How to Make Customers the Bull’s Eye of Your Target

Chip Bell

My river house in the mountains of North Georgia just got fiber optic high speed Internet. In Internet talk, we went from 10 mpbs to over 100 and the capacity to stream TV instead of using a pricey satellite dish. But one of the older TVs needed a fire stick to interface with the Internet. We wanted a 4K, not a 1080.