CX Innovation Ohio 
Customer Bliss
NOVEMBER 30, 2016
Experimentation: Building processes for improvement and innovation into the daily work of your business; developing capabilities to develop and roll out new offerings. Economics: Pricing your services appropriately, so that the customer gets value for money and you make the profit you expect.
Taylor Reach Group
MARCH 26, 2018
Whether you’re interested in speaking, exhibiting or simply attending these events, we wanted to keep everybody informed on the upcoming Contact Center and CX Events. SOCAP Ohio Chapter – B2C Text Messaging Summit April 5, Columbus, OH. CX Intelligence Summit April 10, Boston, MA. It will provide leadership, guidance and ideas.
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