Zendesk

APRIL 2, 2021

Innovative solutions are no longer just for big-time corporations, they’re for mom and pop shops and small businesses, too. Bring all your data together for better CX. Spartan Race started in Vermont with a single race, and has grown into a world-renowned lifestyle brand. Creating great CX takes the right tools.

Innovation 52

Innovation CX Retail Start-ups 52

Zendesk

NOVEMBER 17, 2022

If your CX team isn’t leveraging customer data to create more personalized conversations, they’re missing out on an opportunity. When companies provide exceptional CX, it can be an engine for growth. Build better customer solutions with new CX tools. This is an ideal time to review your company’s brand strategy.

Engineering 97

Engineering Social Media Manufacturing Omnichannel 97

Kerry Bodine

JUNE 4, 2015

I’m at the at the Total CX Leaders conference and just attended an excellent seminar from Max Luthy, Director of Trends & Insights at Trendwatching.com. It was so on point for companies looking to innovate the customer experience that I feel compelled to share. Constitution. Post-demographic consumerism.

Customer Experience 70

Customer Experience Manufacturing Innovation Touchpoint 70