CX Manufacturing Mystery Shopper 
Beyond Philosophy
APRIL 30, 2015
We consult companies in insurance, automotive or other manufacturers that sell through a dealer/distributor agent or any third party. The second answer is to tie the Customer Experience (CX) and the Customer Experience Metrics into the distributor agreement. The reality is, both of them are. The Distributor Dynamic.
SugarCRM
AUGUST 19, 2020
So, when SugarCRM sat down to learn about customer experience management from Micah Solomon, renowned customer service and CX expert, author, keynote speaker, and webinar host to delve into his customer-centric brain ahead of his upcoming webinar series with Sugar. . Q: Why is a customer experience strategy (CX) so important today? .
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