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Now in its seventh year, Smart Customer Service shines a spotlight on the innovative ways CS technologies are shaping our lives and changing how CS professionals do business. It’s the place where customer care, CX, and CS leaders come together to network and learn. Where: Las Vegas, Nevada. Where: Marco Island, Florida.
Attending contact center conferences and live events is an excellent way to keep up with technology and best practices in this rapidly changing industry. Avaya Engage, June 18-21 Orlando, Florida Avaya Engage is contact center professionals looking to discover what’s next in customer experience technologies. You’ll be glad you did!
If you’re deeply invested in the customer service industry, you already know this one fact: June will be an exciting, educational month thanks to the 19 th Annual Customer Contact Week, held this year from June 18-22 at The Mirage Hotel in Las Vegas, Nevada. CX Architect, Banner Health. –Shai Berger, CEO, Fonolo. Daniel Hong.
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