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Building a Customer Experience (CX) Strategy

CX Accelerator

This article will help you understand what a CX strategy is and how to build one by adapting the philosopher Vanilla Ice’s famous words, “. By connecting the dots and showing how CX initiatives result in business positive outcomes, your initiatives will gain credibility and buy-in. Stop, Collaborate, and Listen.”

CX 261
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Building a Customer Experience (CX) Strategy

CX Accelerator

This article will help you understand what a CX strategy is and how to build one by. Be it a new or seasoned company, before creating a CX strategy to improve your. Step Two: Align your CX Strategy with Business Objectives. A company’s growth and profitability are linked to the satisfaction of its workforce.

CX 182
article thumbnail

Building a Customer Experience (CX) Strategy

CX Accelerator

This article will help you understand what a CX strategy is and how to build one by. Be it a new or seasoned company, before creating a CX strategy to improve your. Step Two: Align your CX Strategy with Business Objectives. A company’s growth and profitability are linked to the satisfaction of its workforce.

CX 182