CXM Education Innovation Non-Profits 
ClearAction
JULY 23, 2023
In addition to the groups listed above: Marketing managers are creating content and campaigns to educate and nurture prospective and existing customers. R&D managers may be collaborating with customers to co-design and co-innovate solutions. Silo Focus for B2B CXM Governance 2. Build from these strengths.
SurveySensum
JULY 14, 2020
Additionally, she is an Adjunct Faculty at the Rutgers executive education MBA program, Contributor of the Forbes, Harvard Business Review and Hemispheres Magazine, and Host of the podcast The Modern Customer Podcast and The Be Your Own Boss. LinkedIn : [link]. Ian Golding – Customer Experience Consultant, Speaker, Author, Blogger.
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