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Access to advanced artificial intelligence (AI) on a unified customer experience management (Unified-CXM) platform. Employees have the opportunity to work with the core of Sprinklr’s technology — our proprietary AI engine built with sophisticated deep machinelearning algorithms.
The most important AI technologies, that are relevant for analyzing customer feedback, fall in the area of natural language processing (NLP) and machinelearning. Text Analytics Text Analytics (text mining) includes a set of techniques that structure information arriving in text format— for instance free text customer feedback.
The most important AI technologies relevant for analyzing customer feedback fall in the area of natural language processing (NLP) and machinelearning. But machinelearning technologies can also help you to move from diagnostic to predictive analytics: if I fix this issue in my customer experience, how much will my churn decrease?
The most important AI technologies relevant for analyzing customer feedback fall in the area of natural language processing (NLP) and machinelearning. But machinelearning technologies can also help you to move from diagnostic to predictive analytics: if I fix this issue in my customer experience, how much will my churn decrease?
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