CXM Social Media Washington 
Bill Quiseng
MAY 31, 2023
Surely, George Washington. Customer experience management or CXM is what you do before, during, and after your customers feel about what you did. When you do, your customers will be WOWED and happy, loyally returning again and again, raving to others on social media. Why only three? Who is Number Four?
SurveySensum
JULY 14, 2020
He has been featured in The Economist, Social Media Today, Computerworld, BizTech Magazine, and many others and has contributed to books on Customer Service, Social Media, and IT Change Management. She is also a prolific International Author and her two books on Customer Experience are launching soon. LinkedIn : [link] /.
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