Beyond Philosophy

APRIL 11, 2016

I get around this by dictating a lot of my data entry when I am mobile. So if your mobile site has the same forms with the same amount of data entry required as your desktop versions, you are essentially designing a frustrating experience for your mobile UX deliberately. We all know how accurate that can be, don’t we?

Data Entry 113

Data Entry Social Media Retail CX 113

The Success League

APRIL 14, 2025

Others thought of it as a unique new thing, but didnt have the structure to keep it from being the dumping ground for every project that was related to customers and nobody wanted to do (like collections or data entry). To succeed, CSMs needed to wear a lot of hats. They also needed to be incredibly responsive.

Data Entry 52

Data Entry Finance Start-ups Sales 52

SugarCRM

JUNE 28, 2022

71% of salespeople think they spend too much time on data entry. But data entry is nobody’s idea of a good time: your sales reps get frustrated with all the “fill in” boxes, while customers could benefit more from their attention and time. This can decrease productivity, causing your company to lose revenue.

Data Entry 26

Data Entry Outlook CRM Sales 26

Lightico

FEBRUARY 4, 2025

In conventional lending environments, teams spend hours (if not days) manually keying in data from pay stubs, bank statements, proof of identity, and other supporting documents. Basic Automation (RPA, eSign , Simple Workflows) Key Traits : Rule-based data entry, simple e-signature forms, limited data extractions, partial digitization.

Finance 52

Finance AI Compliance Machine Learning 52

Lightico

FEBRUARY 11, 2024

Data Extraction from Loan Applications The auto loan application process, often involves the submission of extensive documentation by applicants, including reams of documents containing personal information, bank details, insurance information, employment details, income statements, and vehicle specifications. All with our pre-training.

Data Entry 98

Data Entry Compliance Finance Unstructured Data 98

Retently

MARCH 20, 2024

Key Takeaways CATI (Computer Assisted Telephone Interviewing) upgrades traditional phone surveys with modern technology, enabling multilingual support, better respondent management, and direct data entry into a structured database.

Data Entry 78

Data Entry Start-ups Technology Technology 78

Intercom, Inc.

JULY 2, 2019

With the click of a button, a two-way sync is set up between Intercom and Salesforce, allowing our reps to focus on the conversation at hand instead of data entry. Automatically connect with leads from target accounts.

Sales 192

Sales CRM Start-ups Data Entry 192

Fonolo

JANUARY 10, 2019

Almost any element of a company can be outsourced, anything from data entry to graphic design. Outsourcing work is appealing for many reasons: It can save your business money, resources, and under the right circumstances, a serious headache. This is certainly the case with call centers.

Contact Center 103

Contact Center Artificial Intelligence Data Entry Social Media 103

SugarCRM

NOVEMBER 26, 2024

By automating routine tasks and minimizing manual data entry, SugarCRM saved the company 650 hours of administrative work each year. Sales Automation and Efficiency Gains: 650 Hours Saved Annually The impact of CRM adoption on Azimut Direct’s productivity was transformative.

Sales 52

Sales CRM Data Entry Customer Relationship Management 52

Win the Customer

DECEMBER 18, 2015

A CRM system will allow office and administrative staff to perform basic tasks, such as data entry, which will allow sales and marketing experts to directly engage customers. Instead of allowing departments to focus on their internal processes, consider centralizing processes and systems in order to improve functionality.

Customer Relationship 86

Customer Relationship E-commerce Data Entry CRM 86

Customer Experience Matrix

SEPTEMBER 16, 2014

Another feature goes a step further and provides finds data on other companies that are similar to a current prospect. The goal of all these features is to find useful relationships and information while minimizing manual research and data entry by sales reps.

CRM 91

CRM Data Entry Sales 91

Fonolo

FEBRUARY 14, 2023

Consider the manual tasks associated with agent work, such as data entry or sending follow up messages to customers. Workflow operations Think about the amount of information flowing through your contact center channels each day. Managing this information can be time-consuming without the right automation tools in place.

Contact Center 142

Contact Center Omnichannel CRM Sentiment Analysis 142

Customers That Stick

JANUARY 22, 2015

In some businesses, a well-branded hard copy information form will work just fine, but it does include extra labor to digitize and the greater possibility of data entry error. Identify easy, unobtrusive and logical touch points to gather the information and train your employees to implement the plan.

Data Entry 119

Data Entry Sports Customer Service Customer Experience 119

Fonolo

APRIL 18, 2023

These tasks include data entry, order processing, and remote agent monitoring, where a computer scans for internet outages or other workflow interruptions. Typically, these tasks are easy to program, freeing up agents to focus on work that benefits from the human touch.

Contact Center 81

Contact Center Machine Learning Sentiment Analysis Data Entry 81

Taylor Reach Group

SEPTEMBER 6, 2023

Tasks such as data entry and document processing have evolved, with customers entering data online and imaging technology automating data entry tasks. Robotic Process Automation (RPA) and machine learning have streamlined repetitive back-office processes, boosting productivity but also impacting jobs.

Contact Center 65

Contact Center AI Data Entry Sentiment Analysis 65

Lightico

JULY 2, 2024

The need for accurate data entry, timely processing, and effective communication with borrowers adds to the complexity. Enhancing Loan Servicing Lightico’s AI-powered platform streamlines loan servicing by automating routine tasks such as data entry, payment processing, and customer communications.

Compliance 52

Compliance Finance Data Entry Legal 52

SugarCRM

JULY 7, 2022

The AI should be smart enough to automatically enter information into the system, freeing your teams from manual data entry to focus more on customer interactions. Capture, Manage and Analyze Customer Data. A data-driven approach is critical to maximizing sales, customer satisfaction , and conversion.

Technology 55

Technology Technology Data Entry ML 55

Fonolo

JANUARY 10, 2023

Some tasks definitely DO require the human touch, and AIs can help with that, too, by eliminating mundane tasks like data entry and staff scheduling, giving employees more time to focus on tasks that require a human touch.

Artificial Intelligence 91

Artificial Intelligence Contact Center Machine Learning Data Entry 91

Lightico

APRIL 4, 2024

Accuracy at Scale – Building a Foundation for Informed Decisions Human error is an inevitable part of manual processes and data entry. IDP eliminates this risk factor by extracting data with exceptional accuracy using advanced algorithms and AI.

Finance 75

Finance Artificial Intelligence Compliance Data Entry 75

Hodusoft

APRIL 2, 2025

High Accuracy When telecom companies leverage the right automated contact center solutions, they can be assured of high accuracy in responses and data entry. Call center automation eliminates variations and mistakes in responding to customer queries and maintaining data records.

Contact Center 52

Contact Center Omnichannel Sentiment Analysis Data Entry 52

Beyond Philosophy

APRIL 11, 2016

I get around this by dictating a lot of my data entry when I am mobile. So if your mobile site has the same forms with the same amount of data entry required as your desktop versions, you are essentially designing a frustrating experience for your mobile UX deliberately. We all know how accurate that can be, don’t we?

Data Entry 60

Data Entry Social Media Retail CX 60

Totango

MAY 20, 2020

You no longer have to do redundant data entry, saving you time to focus on your customers. Stream Account & User Tag Information Using Customer Data Hub API. Totango has now enabled write-back functionality so information flows from Totango back to your source systems like your CRM or Customer Support Platform.

Data Entry 62

Data Entry CRM 62

Lightico

JULY 16, 2023

By offering online applications and leveraging automated workflows, lenders can eliminate time-consuming manual data entry, reduce errors, and accelerate application processing. Establishing integrations with dealership management systems allows for seamless data transfer and reduces the need for manual data entry.

Data Entry 52

Data Entry Artificial Intelligence Machine Learning Compliance 52

Lightico

APRIL 18, 2024

IDP uses AI and machine learning to automate capturing, classifying, extracting, and interpreting data from various documents. It eliminates the need for manual data entry and analyzing. Improved Accuracy: Human error is a constant challenge in manual data entry. It can work with various types of documents.

Data Entry 52

Data Entry Invoicing Machine Learning ML 52

Hodusoft

DECEMBER 26, 2024

The services range from customer service, legal support, data entry, marketing, and more. But contemporary BPOs are much more than plain and old call centers. They are highly sophisticated organizations that offer a wide array of services to other businesses. Speaking of customer service, the sector witnessed a remarkable change.

Contact Center 52

Contact Center Omnichannel Social Media Sentiment Analysis 52

Fonolo

APRIL 18, 2023

These tasks include data entry, order processing, and remote agent monitoring, where a computer scans for internet outages or other workflow interruptions. Typically, these tasks are easy to program, freeing up agents to focus on work that benefits from the human touch.

Contact Center 67

Contact Center Machine Learning Sentiment Analysis Data Entry 67

SugarCRM

JULY 21, 2022

Current Sugar customers have increased close rates by 30% and enjoyed time savings of at least 45% on data entry. Nucleus Research: Anatomy of a Decision – SugarCRM – Nucleus Research found that Sugar customers typically experience a 45% time reduction on data entries and an increase in lead generation by 15%.

CRM 49

CRM Data Entry Manufacturing Customer Relationship Management 49

Aquire

SEPTEMBER 2, 2021

Train anyone who works with data to use the proper approach and processes. For instance, having consistent data entry procedures can help with data quality, and knowing what potential security threats to look out for can ensure data safety.

Data Entry 97

Data Entry Government Healthcare Customer Relationship Management 97

Gainsight

SEPTEMBER 8, 2021

High quality, data-driven insights to drive the product roadmap, pricing, and the ideal customer profile. CSM time spent on administrative tasks (such as data entry). CS Ops for Scale / CSM Efficiency: What do I get? Larger Account Ratios. CSM time spent communicating the same ol’ messaging.

Data Entry 105

Data Entry Start-ups Business Consulting Sales 105

Customer Experience Matrix

APRIL 12, 2011

This ensures that you get an accurate sense of the total work effort involved.

Data Entry 76

Data Entry Social Media B2B Sales 76

SugarCRM

MARCH 13, 2018

We are drowning in manual data entry – Alleviate your pain with SugarCRM Hint. Our flagship relationship intelligence product means less time on data entry, research and maintenance. As negotiations unfold, you can stay use the feature to quickly iterate and version your quotes.

Sales 46

Sales Data Entry CRM Technology 46

Customer Experience Matrix

JANUARY 10, 2008

I did the original data entry and some calculations in Excel, where they are simplest. What I particularly like here is that the detail by task is clearly visible based on the size and colors of segments within the stacked bars, while the combined change is equally visible in the total height of the bars themselves.

Data Entry 48

Data Entry 48

Ameyo Callversations

SEPTEMBER 14, 2021

It reduces the workload or re-data entry and ensures smooth communication between different business channels. Automated workflow boosts productivity and improves the efficiency of the agents and managers to accomplish tasks more accurately in less time. 2) Redcued Processing Time.

Contact Center 92

Contact Center Data Entry Invoicing Social Media 92

SugarCRM

JANUARY 30, 2018

This means Hint can be deployed to more people in your organization to eliminate manual research and data entry. Number of employees. Corporate Facebook page. Corporate Twitter account.

Data Entry 50

Data Entry CRM Sales 50

Comm100

DECEMBER 16, 2024

Then, pinpoint tasks that slow down your team, like manual ticket assignment or repetitive data entry. Look for high-frequency, repetitive tasks such as password resets, order tracking, or account updates. Customers should expect the same level of service no matter what channel they reach out to you from.

Customer Service 52

Customer Service Sentiment Analysis AI Social Media 52

DMG Consulting

APRIL 1, 2021

This served a variety of purposes for contact centers, including reducing the burden of data entry on WFM administrators and supervisors and increasing access to agents via mobility. During the past 4 years, WFM vendors have been enhancing their self-service capabilities.

Contact Center 67

Contact Center Data Entry Engineering Gaming 67

SurveySensum

APRIL 11, 2025

AI-enabled key driver analysis software helps you: Centralize Data From Multiple Surveys: Platforms like SurveySensum let you automatically collect customer feedback data from numerous sources into a single, unified dashboard, thus eliminating the need for manual data entries.

Key Driver Analysis 52

Key Driver Analysis Text Analytics Sentiment Analysis NPS 52