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The Upcoming Impact of AI on Enterprise Technology Design: Enhancing CX and Business Outcomes

ECXO

Current State of AI in Enterprise Software Design AI technologies have permeated many areas of enterprise software, from automating mundane tasks to offering complex data analyses and insights. However, it hasn’t yet empowered designers or engineers directly. Are companies already using this approach?

AI 227
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Improving Insurance Customer Retention: The Role of Contact Center Software

Hodusoft

Reduced Operational Costs and Improved Efficiency By automating repetitive tasks such as data entry and claims updates, call center software reduces workload and improves operational efficiency. Contact center software with automation capabilities can streamline repetitive tasks such as data entry, status updates, and follow up calls.

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How Agentic AI in Auto Finance Will Shake Up the Industry

Lightico

In conventional lending environments, teams spend hours (if not days) manually keying in data from pay stubs, bank statements, proof of identity, and other supporting documents. Basic Automation (RPA, eSign , Simple Workflows) Key Traits : Rule-based data entry, simple e-signature forms, limited data extractions, partial digitization.

Finance 52
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The Role of Automation in Telecom Contact Centers: Solving High Volume Challenges and Reducing Costs

Hodusoft

High Accuracy When telecom companies leverage the right automated contact center solutions, they can be assured of high accuracy in responses and data entry. Call center automation eliminates variations and mistakes in responding to customer queries and maintaining data records. Interested in automating your telecom center?

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How to Streamline Auto Loan Origination with Intelligent Document Processing (IDP)

Lightico

Data Extraction from Loan Applications The auto loan application process, often involves the submission of extensive documentation by applicants, including reams of documents containing personal information, bank details, insurance information, employment details, income statements, and vehicle specifications. All with our pre-training.

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How CS Ops Drives Market Valuation

Gainsight

Your CS team is already furiously speeding down the highway with water for engine oil — imagine what happens when you pour in the good stuff! High quality, data-driven insights to drive the product roadmap, pricing, and the ideal customer profile. CSM time spent on administrative tasks (such as data entry).

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Guru’s Rick Nucci on using automation to scale your customer experience

Intercom, Inc.

Well, things that waste their time are: tagging tickets, looking up answers to FAQs, and analytical or data-driven intensive tasks, like data entry in general. If you’re an engineer, it means that you’re not doing what you want to be doing, which is writing code and solving technical problems.