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Boost Your E-commerce Customer Service With These 4 Best Practices & Improvement Ideas

MattsenKumar

The e-commerce industry is incessantly evolving; today, players are improving and customizing their businesses to meet customers where they are. E-commerce customer service practices are ever-evolving; often led by new technologies, these trends keep changing year after year. Raising return request.

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Remote Working: How a Short-term Solution Turned into a Long-term Ally

Ameyo Callversations

And organizations that set up their technology and infrastructure looking at work from home as a temporary solution are now re-thinking the situation as the pandemic is still not over. Having the right technology partner by your side makes all the difference – especially in difficult times like the pandemic.

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The core message of ‘The Offer You Can’t Refuse’

Steven Van Belleghem

Social challenges. People’s trust in the companies is greater than their trust in the government, as revealed by an annual study by the American PR and marketing advice bureau Edelman. Likewise, many of them had no readily available e-commerce option, so that they needed to develop something almost overnight.

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How China is building an Offer You Can’t Refuse – my interview with China keynote speaker Pascal Coppens

Steven Van Belleghem

The Chinese, though, who immediately leapfrogged to mobile technology, have a much more integrated approach. For instance, they offer commerce in a social media context. And technology has helped companies to realize that. So the dynamic is very different, even though the result is the same.

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What is AI as a service (AIaaS)? A beginner’s guide for 2024

Zendesk

Premiering in 1962, the cartoon accurately depicts many technologies we use today—including AI. Today, most businesses can access advanced AI technology and be as efficient as Spacely Space Sprockets, the AI-powered factory in The Jetsons , by using AI as a service (AIaaS).

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Top 13 Promising Trends of Content Moderation Organizations Must Not Ignore

MattsenKumar

Since there is an exponential increase in inappropriate online content like spam, disturbing videos, dangerous hoaxes, political propaganda, violence, and other extreme content at present, central governments have begun to regulate and create more strict policies to regulate social networking, video, and e-commerce sites.

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15 Must-Read Books About Customer Experience

Steven Van Belleghem

In The Customer of the Future , she outlines ten easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer perspective. trillion of merchandise is left in abandoned e-commerce shopping carts. Annually, $4.6