Beyond Philosophy

MARCH 31, 2020

So I waited a number of days but as the flight approached it was an exhausting and time-consuming experience, trying different numbers in different sales offices, writing e-mails no one bothered to reply to before I was able to convert my flight into an open-ticket one, for which I received no confirmation. E-commerce habits.

E-commerce 199

E-commerce Hospitality Hospitality Healthcare 199

ECXO

MAY 29, 2024

Cross-functional teams are instrumental in spearheading ongoing enhancements and fostering innovation to ensure the delivery of exceptional customer experiences. Increased Innovation: The collaborative energy of having all necessary stakeholders in one room can spark creativity and innovation.

CX 156

CX Innovation E-commerce Real Estate 156

Hodusoft

FEBRUARY 22, 2022

HoduSoft partners with Signalmash to bring innovative UC products to US markets. HoduSoft has built an innovative suite of products over the years. It helps businesses develop innovative ways to improve their communications, outreach, and engagement. BRINGING THE MOST INNOVATIVE UC PRODUCTS . ABOUT SIGNALMASH.

Innovation 52

Innovation E-commerce Hospitality Hospitality 52

SurveySensum

JULY 14, 2020

He specializes in customer success, customer experience, SaaS start-ups, B2B & B2C marketing strategy, and e-commerce. Jo Boswell – Customer Experience Innovator, Board Advisor, Executive Coach, CX Influencer. Currently, he is serving as the Director of Customer Success at Kustomer and an Advisor at The Success League.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132

CommBox

DECEMBER 6, 2023

In such an ever-evolving landscape of customer service, businesses and customer support services are continuously exploring innovative solutions to increase efficiency and streamline operations. One such groundbreaking tool is the live chatbot.

Customer Service 98

Customer Service Artificial Intelligence E-commerce Customer Satisfaction 98

Steven Van Belleghem

APRIL 20, 2021

How a willingness to fail is closely connected to innovation. trillion of merchandise is left in abandoned e-commerce shopping carts. They complain via legacy channels where the likelihood of a response is highest—phone, e-mail, and company websites. Why culture is an imperative. What the Covid-19 pandemic has taught us.

Customer Experience 109

Customer Experience E-commerce Social Media Government 109

Steven Van Belleghem

SEPTEMBER 15, 2020

As with many innovations, voice offers both an opportunity and a threat: the risk is that the voice intermediary will take their place in the customer relationship and thus become a gatekeeper that influences consumers on where to shop (not necessarily with them). And of course that of Amazon’s strategy with Dash.

Retail 59

Retail E-commerce Machine Learning Entertainment 59