Startup Founders Weigh In on CX Innovation in a COVID-19 Era
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DECEMBER 18, 2020
At the recent MIT Sloan Retail Conference 2020: Modeling the New Normal , a panel of startup founders shared their experiences adapting to the changes brought on by the COVID-19 pandemic and their outlook on a new retail landscape. All of a sudden, food and e-commerce has been accelerated by several years in a matter of months,” he said.
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