Remove E-commerce Remove Social Listening Remove Text Analytics
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Unlock Customer Insights with Social Media Text Analytics

SurveySensum

Social Media Text Analytics. that can easily be AI-Powered Text Analytics Software. But, what is it, and how does it work for social media monitoring? What is Social Media Text Analytics? Lets now understand how social media text analytics helps monitor social media.

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Why Voice of Customer Matters (& How To Do It Right)

SurveySensum

For example, if you run an e-commerce store and customers are abandoning their carts at a high rate. But by direct feedback via surveys with social listening, you get both the structured scores and the unfiltered emotions, giving you a true 360 view of customer sentiment.

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Market Research 101: What It Is, Why It Matters & How to Do It Right

SurveySensum

Online Market Research Online market research involves collecting real-time data from digital sources, including social media, website analytics, online reviews, and digital surveys. This method is fast, cost-effective, and highly scalable, making it ideal for businesses that rely on digital marketing and e-commerce.