Callminer
JUNE 24, 2024
CX tools make it easier for businesses to connect with and learn from their customers. From social media management to sales automation, these tools target customer satisfaction and loyalty.
C3Centricity
JUNE 24, 2024
Insight development is based on gathering information, then data integration and analysis. However, organisations often find this challenging due to multiple sources, formats and time scales. Do you? Many companies struggle to benefit from all their data and information because they don’t know how to turn it into insight, or their insights remain interesting but not actionable.
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The DiJulius Group
JUNE 24, 2024
“A great leader’s goal should be that every long-term employee considers their decision to join this company as one of the best decisions of their life.” –John R. DiJulius II *The following is an excerpt from our new book, The Employee Experience Revolution: Increase Morale, Retain Your Workforce, and Drive Business Growth A great company. Read Full Article The post Be One of The Best decisions Your Employees Ever Made appeared first on The DiJulius Group.
Zonka Feedback
JUNE 24, 2024
The importance of protecting the personal data of patients in healthcare cannot be ignored, as unauthorized access to such sensitive information can lead to severe consequences, including identity theft and loss of trust in healthcare providers. Therefore healthcare businesses need to be more cautious about the data of patients and ensure a high level of confidentiality and safety of such data.
Speaker: Becky Parisotto and John Vurdelja
Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever
CX Network
JUNE 24, 2024
10 trends changing CX in APAC, according to our research into the Global State of CX
Customer Think
JUNE 24, 2024
New Investment of $6M Will Fuel Development of Technology Advancements to Create Superior Guided Customer Support Experience
Customer Think
JUNE 24, 2024
Premise In this series of posts about First Principles Based Leadership, we have already covered the importance of and how to improve our self awareness and social awareness. In this post, we will explore the importance of cultural awareness and how can we become more culturally aware.
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