Callminer
OCTOBER 29, 2023
Customers are the bedrock of any successful business, so providing excellent customer experience is crucial. Read this blog for important elements to consider when selecting the best CX software.
The DiJulius Group
OCTOBER 29, 2023
A Superpower of Great Leaders People want to be around uplifting individuals, including leaders who make them feel better about the world and help them see the opportunity in nearly any situation. Such positive leadership helps employees feel better about themselves, today and in the future. Strong leaders, through their actions, teach employees how to.
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The Customer Service Blog
OCTOBER 29, 2023
Renters in the UK are facing a difficult time to find somewhere to live, with demand outweighing supply for houses and flats across the country, resulting in rental prices being pushed up. Many university students live away from their family home in private rental properties. Recent research shows that average student rents went up by 14.6% in the last year.
Kate Nasser
OCTOBER 29, 2023
Your people skills blunders w/ others happen when your ego trips and sinks you. Real life examples from Kate Nasser, The People Skills Coach™ The post People Skills Blunders: When Ego Sinks You! | #PeopleSkills #CX appeared first on KateNasser.com.
Speaker: Michael Veatch, Senior Director, Implementations & Ella Aguirre, Director of Solution Consulting
Embedding payments can be a transformative step for software companies looking to enhance their platform capabilities, boost customer satisfaction, and drive long-term growth. However, the success of payments hinges on a single thing: implementation. Drawing on real-world insights and experiences, payments implementation experts Michael Veatch and Ella Aguirre will explore actionable strategies that can lead to a transparent, friction-free launch and mitigate potential challenges like technical
Customer Experience Matrix
OCTOBER 29, 2023
The earliest Customer Data Platform systems were introduced before 2010; the term CDP was coined to describe this emerging class in 2013. My definition had changed very little when we launched the CDP Institute in 2016, and has been the same ever since: “packaged software that builds a unified, persistent customer database accessible to other systems”.
Doing CX Right
OCTOBER 29, 2023
Conor Grennan, Dean of MBA students at NYU Stern School of Business and Stacy Sherman discuss how to transform CX with generative AI. Learn proven techniques to enhance personalization, content & customer service. The post The Power of Generative AI – Transforming Customer Service appeared first on Doing CX Right.
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