Fri.Aug 16, 2024

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What’s New in the Inbox: AI drafts, Snooze, Send Later, and More

Help Scout

Learn what's new in Help Scout's Inbox experience.

AI 81
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How Do We Marry AI And The Human Interaction To Create A Great Experience?

Beyond Philosophy

In this episode, we explore the role of AI in customer experiences and whether it will replace human interaction. Ali Cudby , CEO of Alignment Growth Strategies , shares insights on leveraging AI to build customer relationships effectively. We discuss practical AI tools that enhance customer experiences and streamline efficiency. There are a couple of helpful AI tools Cudby mentions.

AI 78
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Introducing the A.I. brain!

DMG Consulting

Introducing the A.I. brain! Let’s dig into the core of the contact center and see why the A.I. brain is so crucial. The post Introducing the A.I. brain! appeared first on DMG Consulting.

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What’s New in the Inbox: AI drafts, Snooze, Send Later, and More

Help Scout

Learn what's new in Help Scout's Inbox experience.

AI 45
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From Start to Scale: Driving Growth Through Seamless Payments Implementation

Speaker: Michael Veatch, Senior Director, Implementations & Ella Aguirre, Director of Solution Consulting

Embedding payments can be a transformative step for software companies looking to enhance their platform capabilities, boost customer satisfaction, and drive long-term growth. However, the success of payments hinges on a single thing: implementation. Drawing on real-world insights and experiences, payments implementation experts Michael Veatch and Ella Aguirre will explore actionable strategies that can lead to a transparent, friction-free launch and mitigate potential challenges like technical

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Why AI Projects Take Time To Deliver Value

VOZIQ

Businesses are eager to tap into the power of AI of late. According to a PwC study , AI is projected to contribute $15.7 trillion to the global economy by 2030. Despite this huge potential, a Gartner Inc. study (subscription required) highlighted that AI projects are taking twice as long to pivot from the planning stage to full-scale launches. This delay not only increases costs and reduces ROI but also impacts the time to deliver value.

AI 40
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Switcher Took Onboarding from 6 Months with Intercom to 1 Day with Help Scout

Help Scout

Switcher's employees onboarding went from 6 months with Intercom down to just 1 day when they started working with Help Scout. Learn about their customer support transformation when they used the right tool for their team's goals.

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