Beyond Philosophy
DECEMBER 16, 2023
The Future of Customer Research Teams: Innovating for Success in 2024 and Beyond AI’s enthralling me these days, and it seems the world’s caught in the same spell. One realm set for a profound AI makeover is customer market research—a topic worth diving into since it’s likely on many of your radars too. Exciting or nerve-wracking—depends on which way you look at it.
Customer Think
DECEMBER 16, 2023
Today, everyone and everything is a part of the digital revolution. Even the smallest technology is labeled “game-changing” or “next-level.” As such, you never really know which technologies are actually useful and will help you transform customer experiences and which ones are simply a fad.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Customer Think
DECEMBER 16, 2023
Business growth is a cornerstone of entrepreneurial success, an ambition visionaries and pragmatists share. In navigating the dynamic terrain of commerce, it’s crucial to employ strategies that drive your venture forward and ensure its longevity and relevance. This article, by Angel Sanchez of bizgrowthacademy.
Customer Think
DECEMBER 16, 2023
Retrieval Augmented Generation (RAG) uses the data of the enterprise as a source of truth, rather than relying on the knowledge embodied in a large language model (LLM), which is not enterprise specific.
Speaker: Laura Noonan, Chief Revenue Officer at CallFinder + Angie Kronlage, Director of Program Success at Working Solutions + April Wiita, Vice President of Program Success at Working Solutions
Are you still manually reviewing calls? 🤔 If so, this webinar is for you! What was once a common practice in the call center is now a barrier to success. Manual call monitoring is no longer an option if you want to proactively coach your agents to ultimately improve the customer experience using data-driven insights. Join this webinar with Angie Kronlage and April Wiita of Working Solutions to discuss how you can modernize outdated, manual call review processes through the power of autom
Customer Think
DECEMBER 16, 2023
How do you organise a Christmas party when your team is entirely remote and based at home? This is something that many corporate leaders will be asking this year as working from home (WFH) and hybrid options have remained popular even long after the crisis period of the Covid pandemic.
Customer Think
DECEMBER 16, 2023
The pressure to embrace digital transformation is growing alongside external factors like the recent advancements in artificial intelligence and the evolution of hybrid work environments.
Expert insights. Personalized for you.
78 
Let's personalize your content