Leveraging AI to Proactively Address Customer Needs: A Product Manager’s Guide
Win the Customer
DECEMBER 21, 2024
The modern customer expects personalized, seamless, and proactive experiences. As a product manager, you’re tasked with delivering on these expectations while navigating the complexities of a rapidly evolving technological landscape. Artificial intelligence (AI) offers a powerful toolkit to achieve these goals, enabling you to anticipate customer needs, personalize interactions, and deliver proactive support. 1.
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