Sun.Feb 18, 2024

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Data Warehouse: All you need to know

Customer Think

At its core, a data warehouse is a centralized repository that stores data from multiple sources in a structured format, enabling organizations to perform complex analytics and generate insights. Unlike traditional databases, which are optimized for transactional processing, data warehouses focus on analytical processing, facilitating strategic decision-making based on historical and real-time data.

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Revolutionising the Citizen Experience: How Royal Borough of Kingston Council reduces call volumes by a third with Puzzel

Logicalware

The Royal Borough of Kingston Council , serving the vast community of Kingston Upon Thames in Greater London, stands as a pivotal local authority among the 32 borough councils in the United Kingdom’s capital city. Proudly acting as the initial and concluding touchpoint for their 129,000 citizens, the council manages an array of enquiries, ranging from bin collections and birth registrations to marriage notifications, council tax queries and more.

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What it Really Takes to Cultivate Long-Term Partnerships This Year

Customer Think

You may have heard that partnerships can supercharge B2B organizations’ revenue and growth, but how do you begin? And how do you do it well, ensuring the time and resources you’ve invested into these relationships isn’t squandered?

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Instead of Firing Employees, It is time to Love them!

Customer Think

For a lot of people around the world, today is a day that marks the celebration of love and lovers. The origin of the festivities are not clear though. You can find a lot more about the potential origin story of the day here or here.

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From Start to Scale: Driving Growth Through Seamless Payments Implementation

Speaker: Michael Veatch, Senior Director, Implementations & Ella Aguirre, Director of Solution Consulting

Embedding payments can be a transformative step for software companies looking to enhance their platform capabilities, boost customer satisfaction, and drive long-term growth. However, the success of payments hinges on a single thing: implementation. Drawing on real-world insights and experiences, payments implementation experts Michael Veatch and Ella Aguirre will explore actionable strategies that can lead to a transparent, friction-free launch and mitigate potential challenges like technical

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8 Tips to Handle Your Customers’ Complaints Effectively

Customer Think

One of the core objectives of all leading businesses is ensuring customer satisfaction. However, no matter how hard you try, keeping all customers happy is just not possible. This is the reason why businesses often acknowledge complaints from their customers regarding the solutions they offer.

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(2:56) “The Importance of Setting Learning Goals for Sales Leaders”

Customer Think

In this 2:56 video, Steven Rosen and Colleen Stanley discuss the need for sales managers to go beyond setting sales goals and to define learning goals for their teams. They share how organizations can align learning goals with sales goals and invest in training and resources to support their salespeople.

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