C3Centricity

AUGUST 21, 2023

Introduction: [Capture the reader’s attention by highlighting the importance of employee empowerment and engagement in driving organizational success. Explain how organizations that […] The post Empowering Employees for Success: Fostering a Culture of Empowerment and Engagement first appeared on c3centricity.

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Comm100

AUGUST 21, 2023

Across schools in North America, a spotlight has rightfully been put on diversity, equity and inclusion (DEI) within admission practices and policies. However, enrollment data suggests that, despite recruitment efforts, there’s much more to be done. As an example, there is a 31%-point gap in college enrollment between 18- to 24-year-olds in the highest and lowest family income quartiles.

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Education 52

SurveySensum

AUGUST 21, 2023

Are you struggling with retaining your existing SaaS customers? You’re not alone. Many businesses encounter this challenge at some point in their journey. However, the good news is that some have managed to double their revenue through effective customer retention strategies. Would you like to know How? In SaaS businesses, subscription deals are offered where customers pay either monthly or yearly to use their software.

Customer Retention 52

Customer Retention B2B Close the Loop NPS 52

Hodusoft

AUGUST 21, 2023

HoduSoft Participating in The 11th CNC EXPO 2023- Showcasing Cutting-Edge Communication Solutions In today’s increasingly interconnected world, businesses must be equipped with advanced communication solutions. Effective communication solutions are the cornerstone of success for businesses across various industries. Knowing the importance of staying at the forefront of technological advancements, HoduSoft, a pioneer in communications software solutions is all set to participate in the 11th Annua

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Contact Center Innovation Manufacturing Omnichannel 52

Speaker: Laura Noonan, Chief Revenue Officer at CallFinder + Angie Kronlage, Director of Program Success at Working Solutions + April Wiita, Vice President of Program Success at Working Solutions

Are you still manually reviewing calls? 🤔 If so, this webinar is for you! What was once a common practice in the call center is now a barrier to success. Manual call monitoring is no longer an option if you want to proactively coach your agents to ultimately improve the customer experience using data-driven insights. Join this webinar with Angie Kronlage and April Wiita of Working Solutions to discuss how you can modernize outdated, manual call review processes through the power of autom

Customer Experience

Intercom

AUGUST 21, 2023

You satisfy your customers, but can you satisfy our curiosity? With Brittany Page , VP of Customer Success at Billy. Please tell us a little bit about your company and what you do there. I am the VP of Customer Success at Billy, an all-in-one compliance platform. We automate the requests, reviews, and renewals of certificates. Which celebrity would be really great at your job, and why?

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Compliance Customer Service AI Sales 52

Zonka Feedback

AUGUST 21, 2023

While customer actions like purchases, returns, complaints, and requests can provide feedback to some understanding, the most effective way to obtain valuable information is by directly asking customers for feedback. Customer satisfaction surveys offer a powerful tool to measure satisfaction, improve your products and services, and foster customer loyalty and retention.

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Customer Satisfaction Customer Loyalty 52

Zonka Feedback

AUGUST 21, 2023

In terms of similarity, both Zonka Feedback and Typeform allow conditional logic feature, which enables users to create interactive and personalized surveys based on respondents' answers.

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