Sun.Dec 08, 2024

article thumbnail

How to Increase Email Survey Response Rate? Actionable Tips

Zonka Feedback

Discover actionable tips to improve your email survey response rate. Learn strategies to engage your audience and send personalized survey emails with Zonka Feedback.

52
article thumbnail

Air France-KLM builds new data architecture to tailor travel experiences

CX Network

45
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

It's Groundhog Day in the Queue, Again

Help Scout

45
article thumbnail

Uniphore Buys ActionIQ: What We Can Learn

Customer Experience Matrix

Acquisitions of, or by, major CDP vendors have been vanishingly rare in recent years. So news that ActionIQ had been purchased by Uniphore generated an especially large amount of interest. Lets look at it from three perspectives. 1. Significance for ActionIQ. Although ActionIQ has been a significant CDP since its founding in 2014, the company was always a bit different from most other CDPs.

AI 52
article thumbnail

From Start to Scale: Driving Growth Through Seamless Payments Implementation

Speaker: Michael Veatch, Senior Director, Implementations & Ella Aguirre, Director of Solution Consulting

Embedding payments can be a transformative step for software companies looking to enhance their platform capabilities, boost customer satisfaction, and drive long-term growth. However, the success of payments hinges on a single thing: implementation. Drawing on real-world insights and experiences, payments implementation experts Michael Veatch and Ella Aguirre will explore actionable strategies that can lead to a transparent, friction-free launch and mitigate potential challenges like technical

article thumbnail

Higher Ed Chatbots: A Game-Changer for Student Support

Comm100

What if every student had a personal assistant, ready to answer questions, offer guidance, and simplify their academic journeyall without ever taking a break? AI chatbots are making this a reality, revolutionizing how students interact with their schools. Gone are the days of waiting in line or navigating complex systems to find help. Higher ed chatbots are reshaping the student experience, offering real-time support, streamlining processes, and opening doors to a more connected and engaging app

Gaming 52