Sun.Mar 02, 2025

article thumbnail

Do Your Customer Service Employees See Their True Impact? | #CX #LeadMorale

Kate Nasser

Want high performance from your customer service employees? Show them the true impact they have on customers! Leading morale by Kate Nasser The People Skills Coach, Author of Leading Morale The post Do Your Customer Service Employees See Their True Impact? | #CX #LeadMorale appeared first on KateNasser.com.

article thumbnail

Never Miss a Warning Signal—Predict & Prevent Customer Complaints with AI

Doing CX Right

Many businesses overlook early signs of customer frustrationuntil its too late. In this episode, Stacy Sherman and Sid Banerjee discuss how AI-driven predictive customer experience helps companies identify problems, prevent churn, and create seamless interactions before issues escalate. The post Never Miss a Warning SignalPredict & Prevent Customer Complaints with AI appeared first on Doing CX Right.

AI 52