Sun.Sep 01, 2024

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Leading with Impact: Suicide Prevention Awareness Month

Execs In The Know

As customer experience (CX) leaders, our responsibilities extend beyond balance sheets and business metrics. We are the stewards of culture, the architects of organizational well-being, and the voices that can inspire change. September is Suicide Prevention Awareness Month—a time that calls us to step up, engage, and lead with empathy and impact. At Execs In The Know, we’ve partnered with the National Alliance on Mental Illness (NAMI) to highlight the importance of mental health, not just as a c

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Breaking the data paradox: Solutions for optimal decision-making

CX Network

Data can inform decision making and reduce opex, but too much leads to indecision.

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