Sun.Jan 12, 2025

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How AI is elevating CX for financial services firms in 2025 and beyond

Callminer

Read this blog to explore some of the top trends impacting financial services CX teams, and how AI can power improvements for 2025 and beyond.

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Why Your Company Needs a Chief Design Officer (And What They Actually Do)

Doing CX Right

Learn how the revolutionary "15% rule" sparks billion-dollar innovations, why kindness drives productivity, and how to build design teams that deliver impactful results with Stacy Sherman and PepsiCo's Chief Design Officer, Mauro Porcini. The post Why Your Company Needs a Chief Design Officer (And What They Actually Do) appeared first on Doing CX Right.