Wed.Nov 20, 2024

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Introducing WhatsApp Surveys on Zonka Feedback

Zonka Feedback

Zonka Feedback is thrilled to introduce WhatsApp Surveys, a feature that revolutionizes feedback collection with unmatched response rates. At Zonka Feedback, we’ve always believed in meeting customers where they are.

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The Empathy Edge: Humanizing Customer Interactions in a Digital World

Win the Customer

In an era dominated by artificial intelligence and automation, it’s easy to overlook the power of human connection. As businesses increasingly rely on digital channels to interact with customers, the importance of empathy in customer service has never been greater. By prioritizing empathy, companies can foster stronger relationships, improve customer satisfaction, and ultimately drive business growth.

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The Shift to Multi-Tenant IP PBX: A Game Changer for the Telecom Industry

Hodusoft

The Shift to Multi-Tenant IP PBX: A Game Changer for the Telecom Industry “An efficient telecommunications network is the foundation upon which an information society is built.” ~Talal Abar Ghazaleh Over the years, the telecom industry has evolved by leaps and bounds. From traditional landline services to wireless communication, broadband internet, and advanced technologies such as Voice over Internet Protocol (VoIP), 5G, and more, the sector is making huge strides in the adoption of

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8 things to know about Black Friday 2024

CX Network

From consumer budgets in Germany to in-store shopping in the US, everything you need to know ahead of retail’s biggest season

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From Start to Scale: Driving Growth Through Seamless Payments Implementation

Speaker: Michael Veatch, Senior Director, Implementations & Ella Aguirre, Director of Solution Consulting

Embedding payments can be a transformative step for software companies looking to enhance their platform capabilities, boost customer satisfaction, and drive long-term growth. However, the success of payments hinges on a single thing: implementation. Drawing on real-world insights and experiences, payments implementation experts Michael Veatch and Ella Aguirre will explore actionable strategies that can lead to a transparent, friction-free launch and mitigate potential challenges like technical

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How Chassis Cab Revved Up £150,000 in Sales with Sugar sales-i

SugarCRM

Chassis Cab, a leading DAF Truck dealership in East Anglia, has been serving customers since 1982 with a strong reputation for quality and service. As a family-owned business, they’ve expanded to four locations, each equipped with workshops and parts departments. However, as the business grew, they realized that their traditional systems were holding them back from reaching their full potential.

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