When Machines Become Customers – Navigating the New Normal
Doing CX Right
OCTOBER 22, 2023
Don Scheibenreif, a Distinguished VP Analyst at Gartner and Stacy Sherman discuss the rise of machine customers. Learn how it's disrupting customer experience & commerce, and what you need to do to prepare, compete and get ahead. The post When Machines Become Customers – Navigating the New Normal appeared first on Doing CX Right.
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