Customer Think
JULY 2, 2024
In the dynamic world of B2B marketing, creating compelling content that drives engagement and conversions is crucial. Two highly effective content types in this arena are case studies and whitepapers. Both can play pivotal roles in your go-to-market (GTM) and content strategies, helping you educate your audience, build trust, and showcase your expertise.
Lightico
JULY 2, 2024
With the recent Supreme Court ruling in favor of the Consumer Financial Protection Bureau (CFPB) , it is likely the CFPB will use the wind off the new victory to dig even deeper into financial regulation than before. The auto finance industry in particular, with its high-volume sales, dealership networks, and a highly securable and movable asset, faces mounting challenges, ranging from stringent compliance requirements enforced by the CFPB to the complexities of loan servicing, strict documentat
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Customer Think
JULY 2, 2024
From AI to social media, the landscape of ecommerce is changing rapidly. It’s also growing rapidly. The market hit 5.8 trillion USD in 2023 and is predicted to soar to past 8 trillion by 2027.
Hodusoft
JULY 2, 2024
Expert’s Insight On Designing Competitive Customer Experiences in Insurance Industry In recent years, the insurance industry has evolved at a great pace. Just like other industries, delivering exceptional customer experiences has become more critical in the insurance sector as well. Recognizing this shift, HoduSoft recently hosted an insightful webinar on “ Designing Competitive Customer Experiences in Insurance.” The event brought together Subject Matter Experts, Mr.
Speaker: Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms
Join us for an exclusive webinar hosted by Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms, where he’ll explore the significant impact of embedded finance on the software industry! This session is designed to provide you with the strategic insights needed to navigate the future of SaaS successfully, all while gaining a deeper understanding of how these trends can enhance your competitive edge, boost revenue, and deepen customer loyalty.
Customer Think
JULY 2, 2024
As leaders, one of the most crucial skills we must master is accountability. It’s a term that’s often easier said than done, but let’s break it down together – the do’s, the don’ts, and the winning formula. Why should we, as leaders, prioritise this super skill?
SugarCRM
JULY 2, 2024
CRM implementation is a critically important decision for any business. However, you can’t just buy a new CRM platform, hit the switch, and be on your way to better business relationships and higher revenue. In reality, it’s a much more complicated process with hurdles and pitfalls that must be navigated. Poorly planned implementations can lead to poor user adoption and a lack of understanding from daily users why they being asked to do what they are being asked to do.
Tech Customer Success brings together the best content for the technology customer service and experience professionals from the widest variety of industry thought leaders.
eglobalis
JULY 2, 2024
The Imperative for Diverse Metrics and Measurements in Understanding Customer Sentiment Introduction Net Promoter Score (NPS) has established itself as a popular metric for evaluating customer loyalty, satisfaction levels, and the likelihood of customer churn. Widely adopted across industries, NPS has faced increasing scrutiny for its limitations in offering a complete view of the customer experience.
Customer Think
JULY 2, 2024
Introduction How UAE is taking initiatives in leveraging AI Whar are the investment Plans by Saudi Arabia How Indian AI Developers plays an important role in the Project? Future Growth of Saudi Arabia and the UAE with AI development. AI is revolutionizing industries worldwide, and the Middle East has understood its importance.
Customer Think
JULY 2, 2024
The existing methods of conducting commerce are evolving, with the DPE being introduced as the new business model. DPE is defined as engaging highly in developing and enhancing innovative products through engineering and digital techniques.
Customer Think
JULY 2, 2024
Listen to the podcast: When it comes to experiences and the influences psychology has on them, there is never one thing happening at any one time. There are typically several things happening. I mention this because, on the podcast, we have been doing a masterclass about Unlocking the Psychology of Customer Experience.
Speaker: Aaron Jacob, VP of Accounting Solutions & Reagan Cook, GTM Lead
Are you struggling to navigate the complexities and challenges that come with crypto accounting? 🤔 This new webinar will cover everything businesses need to know to get started with crypto accounting after incorporating crypto into their business models! Industry experts Aaron Jacob and Reagan Cook of TaxBit will thoroughly explore the prevalent operational hurdles encountered by accounting teams when interacting with crypto on the books, and detail how software solutions can effectively
Customer Think
JULY 2, 2024
Podcast Today’s interview is with Dr Peter van der Putten, who is Director of the AI Lab at Pega and assistant professor of AI at Leiden University in The Netherlands.
Customer Think
JULY 2, 2024
Zoho is well-known as a technology vendor for the SMB market. The company has products that support the whole range from single proprietors to larger companies. This range in itself is remarkable. For some time now, the company is diligently working on moving upmarket and to also support enterprises.
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