Mon.Sep 23, 2024

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The Rare Mindset That Successful Leaders Share

The Belding Group

The Rare Mindset That Successful Leaders Share It was 25 years ago. My business partner and I were walking away from a meeting with a newly-hired mid-level manager in a mid-sized retail company. “How long,” I said, “do you suppose it will be before this guy is the CEO of a large organization?” “Five […] Shaun Belding | www.shaunbelding.

Retail 130
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How To Motivate Today’s Workforce

The DiJulius Group

“Great leaders make the world a better place; they are willing to do what it takes, make the necessary sacrifices, and rally others to do the same.” The Critical Importance Our Work Plays in Our Meaning and Purpose A study of Shell Oil employees found that those who retired at 55 and lived to be. Read Full Article The post How To Motivate Today’s Workforce appeared first on The DiJulius Group.

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Improving CX by Overcoming the Challenges of AI Support

Help Scout

Implementing AI Support is challenging. Here are the main issues your support team will need to overcome and why the ROI is worth the effort.

AI 59
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Top Customer Experience Tools to Boost Your CX Mojo in 2024

SurveySensum

Ever felt like you were walking a tightrope, trying to keep your customers happy without falling off the edge? To ace the CX walk, you must find the sweet spot between meeting customer expectations and wowing them. What’s in it for you? Simply put, revenue boost. Brands that nail CX see revenue jump by 4-8%, leaving the industry average in the dust.

CX 52
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Building Your BI Strategy: How to Choose a Solution That Scales and Delivers

Speaker: Evelyn Chou

Choosing the right business intelligence (BI) platform can feel like navigating a maze of features, promises, and technical jargon. With so many options available, how can you ensure you’re making the right decision for your organization’s unique needs? 🤔 This webinar brings together expert insights to break down the complexities of BI solution vetting.