Optimizing delivery operations in ecommerce: A strategic framework for businesse.
CX Network
NOVEMBER 28, 2024
Sahil Shetty outlines three key technologies and best practices to ensure your logistics operations do not undermine customer loyalty
Thu.Nov 28, 2024
59 
The Ticket: AI integration lessons from ScreenCloud
Intercom
NOVEMBER 28, 2024
In this episode of The Ticket, Harry Spence , Director of Customer Support at ScreenCloud, joins us to discuss the critical aspects of selecting and implementing AI agents. In conversation with Intercom’s Senior Director of Human Support, Bobby Stapleton , he explores ScreenCloud’s customer support strategy, the importance of technology integration, and the need for a proactive support approach.
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From Start to Scale: Driving Growth Through Seamless Payments Implementation
Speaker: Michael Veatch, Senior Director, Implementations & Ella Aguirre, Director of Solution Consulting
Embedding payments can be a transformative step for software companies looking to enhance their platform capabilities, boost customer satisfaction, and drive long-term growth. However, the success of payments hinges on a single thing: implementation. Drawing on real-world insights and experiences, payments implementation experts Michael Veatch and Ella Aguirre will explore actionable strategies that can lead to a transparent, friction-free launch and mitigate potential challenges like technical
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