Do You Have a Call Center or a Relationship Center?
The DiJulius Group
APRIL 25, 2025
The Modern-Day White-Collar Sweatshop Its 2025, and while AI, automation, and digital transformation continue to evolve how we do business, one thing hasnt changed for many organizations: the call center still feels like the white-collar sweatshop of our time. Picture a typical call centermaybe even your own. Rows of cubicles, standardized scripts, and laser focus.
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