Sat.Sep 16, 2023

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Under The Heat: CEOs Struggling With Strategy Execution

Customer Think

As a CEO, the weight of the world rests on your shoulders. The pressure to generate growth, meet stakeholders’ expectations, and deliver outstanding results can be overwhelming. In the pursuit of success, effective strategy execution has become more critical than ever before.

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How can I establish a reputation for low prices WITHOUT seeming cheap and of low quality?

Beyond Philosophy

A podcast listener is in a pickle! Catherine wants to establish that her firm is known for low prices. However, she wants their reputation to avoid seeming cheap or low quality. Cheap and low quality is brand promise few firms want to make. However, many brands want to have a reputation for low prices and high quality. Unfortunately, this brand promise is challenging to get right.

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How To Build A Strong Company Culture For Your Startup

Customer Think

Building a strong company culture is critical for success in the fast-paced realm of startups. The life of startup leaders revolves around spending hours meeting with potential customers and investors. But as your business and employee base grow, don’t neglect to set time and energy aside to foster your startup culture.

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The 7 Best CRM Platforms Compared (2023)

Help Scout

There are quite a few CRMs available on the market today and some excel more in certain areas than others. We've put together a list to cover a variety of use cases, company stages, and team sizes.

CRM 45
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Why Tech-Forward Tax and Accounting Firms Have the Inside Track to the Future

Speaker: Joe Wroblewski, Sales Engineer Manager

Automating time-consuming manual tasks can save your firm hundreds of hours–and thousands of dollars. But it can also have longer-lasting benefits, like helping you attract and retain the next generation of CPAs, and we don’t need to tell you how important that is amid the current generational staffing crisis in the tax and accounting profession. You'll want to save your seat for this new webinar with industry expert Joe Wroblewski, where we'll explore how to: Maximize ROI with Cost-Effective Te

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Striving for CX Success? Answer These Five Key Questions First

Customer Think

Encouraging debate is often one of the best ways to sort out options and to plan the best plan path forward. Over the years I played with several key questions with my clients, keynote presentations, and workshops, as well as my three books1.

CX 61
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Maybe just stop doing VoC?

Customer Think

I’ve been toying with an idea recently: Tell my clients to simply stop doing VoC. Yes, I realize that sounds kind of controversial. But as opposed to my usual way of doing things, that’s not why I suggest this. In fact, I’m only (partly) sort of kidding anyway. But here’s my reasoning: Brands sometimes spend [.

VOC 59

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Nike’s Secret Recipe: Unlocking the Magic Behind their Revolutionary CX

Customer Think

As one of the titans in the sports industry, Nike deeply understands how to create an extraordinary customer experience to connect with its consumers on an exceptionally personal level.

Sports 49
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How Small Business Owners and Salespeople Can Leverage These Facts to Their Competitive Advantage

Customer Think

As the business landscape continues to evolve, small business owners, and salespeople find themselves facing critical decisions that can shape the future of their financial and business future Is raising your prices the right move? What types of investments should you be making in your business that will attract more customers and increase ROI?

Sales 45
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6 Critical Features For An Impactful Enterprise CMS Web Development

Customer Think

You need a reliable website to transform your online business idea into reality and achieve your goals. However, the lack of coding expertise may hold you back. Not to worry, though. Possessing an exceptional website that you can maintain and update is entirely feasible.

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7 Steps to Protecting Your Customers’ Data

Customer Think

Businesses have a responsibility to protect their customers’ data. And with the increasing amount of information being created, captured, copied, and consumed, customers are taking their data more seriously than ever before. Customer data is basically any information that you collect from those you do business with.

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From Curiosity to Competitive Edge: How Mid-Market CEOs Are Using AI to Scale Smarter

Speaker: Lee Andrews, Founder at LJA New Media & Tony Karrer, Founder and CTO at Aggregage

This session will walk you through how one CEO used generative AI, workflow automation, and sales personalization to transform an entire security company—then built the Zero to Strategy framework that other mid-market leaders are now using to unlock 3.5x ROI. As a business executive, you’ll learn how to assess AI opportunities in your business, drive adoption across teams, and overcome internal resource constraints—without hiring a single data scientist.