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How to Use Social Media to Support Your Customers

Fonolo

It presents a unique opportunity to offer customer support and service for legitimate customer support questions; that is, it’s possible to have a non-turbulent tête-à-tête on Twitter, Facebook, and other channels. He has formed profitable ventures and created scores of jobs in the last 3 years. Flavio Pereira , Founder and CEO, Nuveo.

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How KindWork trains and graduates underserved students into tech jobs

Zendesk

She made that happen by joining forces with Kate Doyle, a former educator, to co-found KindWork , a non-profit organization that helps talented young people of color from overlooked communities in the metro New York City area launch new careers in the innovation economy.

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Now Customer Experience Professional Association is also in our DACH region in Germany, Switzerland and Austria and We Need Your Participation

eglobalis

Founded in 2011, the CXPA is the premier global non-profit international organization dedicated to the advancement and cultivation of the Customer Experience profession. CXPA member and non-members to get involved and help us to spread the world for our get together and events. Talk to Ricardo or Erica about that.

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3 Major Companies that Provide Incredible Online Customer Experience

Aquire

Bezos is even ready to forego extra profits for these two factors. Let’s see how they are making a difference: Education. FedEx offers a strong rewards program (financial and non-financial) which it considers important in making sure teams deliver positive, memorable experiences to customers. Communication. Recognition.

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ProProfs honored with a Stevie – better than winning an Oscar!

ProProfs

ProProfs has been honored at the 2014 American Business Awards and was presented a Bronze Stevie in the Professional Education or Training category. ProProfs is truly honored to be recognized with the Stevie Award in the Professional Education or Training category. It’s raining awards on us! All organizations operating in the U.S.A.

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What is white space analysis? The ultimate guide to addressing unmet customer needs

Zendesk

The “white space” is the opportunity itself—the area where a business can innovate, expand, upsell, and cross-sell its products and services. New opportunities for innovation. New opportunities for innovation. White spaces are also opportunities for product or service innovations. Expanded customer base.

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10 Best eLearning Development Companies

ProProfs

Focus On Research, Exploration, & Innovation. Support for Non-Profits. Innovative & Revolutionary Solutions. eLearning development is the planned process of developing eLearning experiences for formal education and training. Innovative Solutions. Caters to 26+ Industry Verticals in 24 Countries.