Intercom, Inc.

FEBRUARY 19, 2018

As a student of engineering you’re incentivised to write a lot and to read a lot. In product engineering, you’re incentivised to deliver results and this means quickly shipping solutions to problems that are difficult to identify and hard to frame. You can watch that talk in full here. Pick the right problems.

Engineering 210

Engineering Customer Feedback Event Production 210

Intercom, Inc.

AUGUST 24, 2022

We’re excited to announce that registration is now open for New at Intercom , our virtual fall product launch event which takes place on October 12th, 2022 at 8am PT/4pm BST.

Customer Retention 191

Customer Retention Innovation Engineering Event Production 191

Gainsight

FEBRUARY 12, 2019

Unfortunately, most log-in pages look like this: There’s minimal design and no opportunity to update users about upcoming events, product updates, customer focused content, etc. The argument you will hear from the Product team is, “We want users to get into the platform as quickly as possible with no distractions.”

Real Estate 45

Real Estate Start-ups Event Production Engineering 45

Intercom, Inc.

JULY 4, 2018

Back then, the better product was almost always the underdog product. Fast forward through the iPod and then the iPhone, and seemingly overnight your CEO and non-techy friends and family suddenly had good product taste. Google’s search engine is a similar story. But these examples are exception, not the rule.

Gambling 191

Gambling Start-ups Innovation Sales 191

Intercom, Inc.

JULY 4, 2018

Back then, the better product was almost always the underdog product. Fast forward through the iPod and then the iPhone, and seemingly overnight your CEO and non-techy friends and family suddenly had good product taste. Google’s search engine is a similar story. But these examples are exception, not the rule.

Gambling 165

Gambling Start-ups Innovation Sales 165