Lightico

FEBRUARY 4, 2025

Yet these traditional AI tools are often constrained by rigid rulesets or prebuilt machine-learning models that excel in well-defined tasks. Rather than requiring each new scenario to be painstakingly coded, agentic models leverage expansive training data (in the form of foundation models) to adapt to new situations.

Finance 52

Finance AI Compliance Machine Learning 52

Sprinklr

JULY 12, 2021

Employees have the opportunity to work with the core of Sprinklr’s technology — our proprietary AI engine built with sophisticated deep machine learning algorithms. At any given instance, this AI engine processes millions of unstructured and structured data points ingested from myriads of channels and software applications.

CXM 96

CXM Artificial Intelligence Machine Learning Structured Data 96

SurveySensum

FEBRUARY 24, 2025

Machine Learning Models : Training algorithms on labeled datasets to predict sentiment based on language patterns. Both Work With Unstructured Data : Both text and sentiment analysis deals with unstructured customer data and feedback, such as texts, emails, surveys, social media conversations, online reviews, etc.

Sentiment Analysis 52

Sentiment Analysis Text Analytics Social Media Machine Learning 52

DMG Consulting

FEBRUARY 25, 2019

Speech analytics is getting a new lease on life courtesy of artificial intelligence (AI), machine learning, and the digital transformation. These applications are being pushed to the next level by more advanced AI-enabled technologies, like supervised, semi-supervised, and unsupervised machine learning and predictive analytics.

AI 48

AI Text Analytics Machine Learning Predictive Analytics 48

Intercom, Inc.

OCTOBER 13, 2022

For the past year, our product and engineering teams have been building game-changing features that will help you manage inbound support volume, make your work faster and easier, provide a high-quality customer experience, and help your customers get the most out of your product. For example, we have a space called home that you see here.

Start-ups 118

Start-ups Machine Learning Engineering Customer Satisfaction 118

Customer Experience Matrix

MARCH 3, 2017

The system can accept feeds from major advertising systems ( GoogleAdwords , Bing , Facebook Ads ), from Web analytics ( Google Analytics , Mixpanel ), and various data stores ( MySQL , Amazon Redshift and S3 , MongoDB , Apache Hive , etc.). CaliberMind has embedded a third-party data load and transformation tool to manage such inputs.

B2B 48

B2B Unstructured Data Machine Learning Structured Data 48

Customer Experience Matrix

JUNE 17, 2019

Data warehouses are largely limited to structured data. Data lakes are not unified or easily accessible to non-technical users. Data Management Platforms are limited to summary data about mostly anonymous individuals. CRM and marketing automation systems don’t easily combine data from external sources.

Compliance 83

Compliance Engineering Start-ups Retail 83