SurveySensum

FEBRUARY 24, 2025

Amongst many in the market, two techniques stand out Text analysis and Sentiment Analysis. What is Sentiment Analysis? Sentiment analysis , also called opinion mining, is a specialized form of text analysis that focuses on detecting the emotional tone behind a piece of text. What They Analyze?

Sentiment Analysis 52

Sentiment Analysis Text Analytics Social Media Machine Learning 52

SurveySensum

MARCH 10, 2025

Sentiment Analysis and Emotion Detection Words carry emotions. Thats why Sentiment Analysis and Emotion Detection are critical in Conversational Analytics. Recognizes social engineering tactics : Flags manipulative language that indicates fraud attempts.

AI 52

AI Text Analytics Compliance Sentiment Analysis 52

DMG Consulting

FEBRUARY 25, 2019

Powerful speech engines, increasingly delivered via the cloud, send reminders to agents to give required disclosures within prescribed time frames, identify potential fraud situations before protected information is released, and deliver timely guidance on the right product or service.

AI 48

AI Text Analytics Machine Learning Predictive Analytics 48

SurveySensum

MARCH 3, 2022

Text & sentiment analysis . Identify the sentiments in customer feedback as negative, positive, or neutral, and recognize the tone and emotions behind each feedback. . ? A user-friendly dashboard provides sentiment analysis reports, negative and positive tagging, and real-time insights. . Sentiment analysis .

Voice of the Customer 52

Voice of the Customer VOC Sentiment Analysis Close the Loop 52

SurveySensum

APRIL 15, 2025

Best Features Text & sentiment analysis Identify the sentiments in customer feedback as negative, positive, or neutral, and recognize the tone and emotions behind each feedback. It has 27 channels and 128 sources to feed data into a centralized platform to generate insights. How to analyze your open-ended feedback?

Voice of the Customer 52

Voice of the Customer VOC Sentiment Analysis Close the Loop 52