Zendesk

NOVEMBER 17, 2022

When companies provide exceptional CX, it can be an engine for growth. Founded in 2010 after 500 competitors raced an obstacle course in Vermont, Spartan Race is now the world’s largest obstacle race and endurance brand. With some judicious planning, you can quickly turn CX into an engine for growth. Grow revenue in any season.

Engineering 97

Engineering Social Media Manufacturing Omnichannel 97

Customer Bliss

SEPTEMBER 19, 2017

Libby earned her BS from Castleton University in Vermont. Notice that this initiative has to be cross-functional between engineering, customer experience, customer support, marketing, etc. In this role, she was responsible for defining both the company’s national sales growth and vertical-specific product development.

Customer Journey Map 39

Customer Journey Map Customer Acquisition Sales CX 39

Hodusoft

AUGUST 16, 2023

Apart from providing internet services from its Manhattan facility, it also has offices in Newark in New Jersey, Brighton in Massachusetts, Newfield in Connecticut, and Burlington in Vermont. Advanced call analytics and reporting “Information is the oil of the 21st century, and analytics is the combustion engine.”

Technology 52

Technology Technology Entertainment Legal 52