Intercom, Inc.
AUGUST 20, 2020
Most people drive when they’re listening to podcasts, or they’re working out, or they’re doing something to entertain the eyes, which takes the burden off of the person who is making the audio, because that burden then goes to the listener. The fallout from hyperstimuli.
Return Customer
JULY 8, 2015
Live video is the perfect tool to make your site more hospitable. They consistently engage with followers by asking questions, running competitions and posting attractive, interesting and entertaining photos and videos. Ikea and Sephora certainly know how to dominate social media, and make excellent use of Pinterest and intagram.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Fonolo
APRIL 19, 2018
So to the customer service folks who are ready to take more away from TV and movies then simply an entertainment fix – this one is for you. In this clip from Little Britain, the hospital receptionist, Carol is not only unhelpful, she’s completely insane. Failing to Be Empathetic. (And, Here’s the clip: 7. What if the Computer Says No?
Steven Van Belleghem
OCTOBER 20, 2020
Another fantastic example of integration driving convenience is how the insurance company ZhongAn and Ant Financial both teamed up with hospitals and insurance providers to use blockchain to simplify transactions for patients in hospitals. Normally you have to pay upfront onsite for a procedure.
Beyond Philosophy
JULY 19, 2016
The move toward putting the end user’s wants and needs at the center of an organizational strategy (optimizing the customer experience) is being adopted everywhere, beyond the hospitality and retail settings where it was first envisioned to every area of business, including B2B, healthcare and even the federal government.
Shep Hyken
MARCH 28, 2022
Hospitality Net) Why do so many hotel loyalty programs fail? While the author focuses on the hospitality industry, the ideas can be considered for any type of points or perks type of program. While the article is an entertaining rant on the topic, it makes a good point. My Comment: Here’s an interesting take on loyalty programs.
Execs In The Know
JULY 1, 2021
Industries like travel and hospitality, dining, and entertainment are all reopening and re-ramping concurrently. Labor shortages are being observed across industries, driven by several factors including worker hesitation due to the pandemic, generous unemployment and stimulus payments, and ongoing childcare challenges.
Expert insights. Personalized for you.
243 
Let's personalize your content