Beyond Philosophy

FEBRUARY 10, 2020

Innovation to imitation is down to weeks. Examples could be Apple moving from equipment and into entertainment, or Dyson moving from vacuums into fans. For example, we did work with Memorial Herman Hospital System in Houston many years ago that wanted to improve their patient experience.

Hospitality 172

Hospitality Hospitality Business Growth Customer Acquisition 172

Intercom, Inc.

AUGUST 20, 2020

About after two and a half years of running the company, it was a success, but I still wanted to leave it to pursue what I’m doing now, which is talking about how innovation – particularly with telecommunications – affects economics and relationships. So in 2018, I finally was able to sell the company. The fallout from hyperstimuli.

Technology 243

Technology Technology Social Media Start-ups 243

Steven Van Belleghem

NOVEMBER 16, 2020

The insurance policy covers several types of expenses: from medical, hospital, dental, accident to illness, medical evacuation and baggage location, plus cancellation or interruption of the trip. The insurance is offered around the world, with the exception of countries subject to economic sanctions by the UN or the Brazilian government.

Agriculture 98

Agriculture Transportation Hospitality Hospitality 98

Execs In The Know

JULY 1, 2021

Industries like travel and hospitality, dining, and entertainment are all reopening and re-ramping concurrently. Innovation, ingenuity, and deployment of a “whatever it takes” approach were some of the hallmarks of success in looking back at the initial pivot to WFH.

Contact Center 98

Contact Center Entertainment Hospitality Hospitality 98

SurveySensum

JULY 14, 2020

James Hardwick – Industry Director for Gaming, Media, Entertainment, and Software at Oracle. He currently works as Industry Director for Gaming, Media, Entertainment & Software at Oracle within their CX Intelligence Platform business. LinkedIn : [link]. Website : [link]. based AIM stock listed company. Linkedin : [link] /.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132

Steven Van Belleghem

APRIL 20, 2021

How a willingness to fail is closely connected to innovation. In The Airbnb Way, he shows how innovative leaders have managed to build an unique brand by inspiring and engaging a community of hospitality entrepreneurs?a How to start new businesses and create significant organic growth in an already successful company.

Customer Experience 109

Customer Experience E-commerce Social Media Government 109

Zendesk

MAY 3, 2021

The rapid acceleration of digital transformation in retail has revealed that many innovations we’ve become familiar with, like click and collect personal shopping, and proactive outreach, have fundamentally changed various aspects of consumer behavior. Media & Entertainment. How should retailers invest in CX? Healthcare.

CX 52

CX Entertainment Manufacturing Healthcare 52