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Four Must-Haves for Building Long-Term Work-From-Home Success

Execs In The Know

JULY 1, 2021

Industries like travel and hospitality, dining, and entertainment are all reopening and re-ramping concurrently. Labor shortages are being observed across industries, driven by several factors including worker hesitation due to the pandemic, generous unemployment and stimulus payments, and ongoing childcare challenges.

Contact Center 98
Contact Center Entertainment Hospitality Hospitality 98
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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

JULY 14, 2020

James Hardwick – Industry Director for Gaming, Media, Entertainment, and Software at Oracle. He currently works as Industry Director for Gaming, Media, Entertainment & Software at Oracle within their CX Intelligence Platform business. He specializes in customer service, customer experience, company culture, and hospitality.

Customer Experience 132
Customer Experience CX E-commerce Social Media 132
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