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5 Positive Things SaaS CEOs And Leaders Should Do To Get Through COVID-19

Gainsight

Listening to the news on AM radio. Later that morning, hearing from the Mayor of New York that we’ve lost “more than any of us can bear.”. And show your gratitude internally: And publicly: I have so much respect for event planning people. And there is always the next event to plan. Curveballs abound.

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Customer Experience Transformation to win “Sports Event of the Year”, With Lynn LaRocca – CB52

Customer Bliss

Lynn LaRocca is the SVP and Chief Experience Officer of the New York Racing Association. While they hold numerous events throughout the year, their benchmark event is The Belmont Stakes. In 2015, Sports Business Journal called The Belmont Stakes “The Sporting Event Of The Year.” Episode Overview.

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Delivering impactful virtual events in the ‘new normal’

Qualtrics

So this would've been my 15th physical events. So we had it all planned, of course, just like everyone else did. Steve Gustavson (03:47): I know you guys also had an incredible event plans, as did SAP and a bunch of our peers in the industry, there's, there's a lot of us who sort of went through this at the same time.