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Builder beware: marketing tension in product-first companies

Intercom, Inc.

The idea of a product-first company isn’t exactly new. As Procter & Gamble CEO Bob McDonald once said, “We know from our history that while promotions may win quarters, innovation wins decades.” Similarly, James Dyson, of vacuum cleaner fame, would tell employees, “Focus on the product. Just ask Snapchat. Just ask Snapchat.

Gambling 191
article thumbnail

Builder beware: marketing tension in product-first companies

Intercom, Inc.

The idea of a product-first company isn’t exactly new. As Procter & Gamble CEO Bob McDonald once said, “We know from our history that while promotions may win quarters, innovation wins decades.” Similarly, James Dyson, of vacuum cleaner fame, would tell employees, “Focus on the product. Just ask Snapchat. Just ask Snapchat.

Gambling 165