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This year is really important for us to open up more omnichannel experiences and so we’re looking forward to partnering with the Intercom team to provide more ways for customers to communicate with us.”. “We’ve We’re growing incredibly rapidly and we need a tool to really be nimble and agile and grow with us.
Read Also: How omnichannel creates seamless customer service experience Engagement CSAT surveys for contact centers also allow you to engage with your audience in a variety of ways, from simple to complicated. How do you measure CSAT?
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