7 Customer Success Mentors Share Ways to Improve “Customer Success as a Culture”
ClientSuccess
SEPTEMBER 24, 2019
We’re located in Pennsylvania, Georgia, Colorado, Texas and New Jersey so having open communication and a central “hub” for all our client data is extremely important to our culture. Our head of engineering, product, finance, etc. each report on what they can do in order to achieve a better NPS score next time.
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