Want to Improve the Patient Experience? Stop Sending Bad Surveys
InteractionMetrics
JULY 22, 2019
In the United States, healthcare is a $3.5 She told me that every time she has a test, check-up, or any kind of interaction, her highly-acclaimed oncology center in Florida bombards her with survey requests and reminders. Most importantly, mystery shopping enables you to compare how competitors handle similar scenarios.
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