Customer Bliss

DECEMBER 6, 2016

Camille Harrison is the Group Vice President and Chief Customer Officer for Florida Blue. As the Group Vice President, Chief Customer Officer at Florida Blue, Camille has accountability for facilitating the delivery of an optimum customer experience and is responsible for one third of the Florida Blue employee population.

Hospitality 48

Hospitality Hospitality Customer Experience Start-ups 48

Customer Bliss

DECEMBER 6, 2016

Camille Harrison is the Group Vice President and Chief Customer Officer for Florida Blue. As the Group Vice President, Chief Customer Officer at Florida Blue, Camille has accountability for facilitating the delivery of an optimum customer experience and is responsible for one third of the Florida Blue employee population.

Hospitality 47

Hospitality Hospitality Customer Experience Start-ups 47

Execs In The Know

JANUARY 6, 2025

If youre in customer experience (CX) and not attending the Customer Response Summit (CRS) in Clearwater Beach, Florida, from March 3-5, 2025, you might want to clear your calendar because this is where the future of CX comes to life. CRS Clearwater isnt just another conference.

CX 52

CX Machine Learning Hospitality Hospitality 52

Beyond Philosophy

NOVEMBER 25, 2021

I live half my life in Sarasota, in Florida, where there are lots of thunderstorms, resulting in power failures. They sold complicated systems to hospitals. Each had a different role in the hospital, which affected what was important to them. My Loss of Power. So, I decided to buy an uninterruptible power supply.

Hospitality 78

Hospitality Hospitality CRM Legal 78

Allen Speaks

JULY 21, 2021

I live in Northwest Florida, aka the 'Panhandle' or Emerald Coast. Hospitality is not accidental. We are known for the most beautiful beaches in the world. While many tourist destinations suffered during COVID, we are in the midst of an unparalleled BOOM in tourism. this is the BEST place to vacation in 2021! It is an ART.

Hospitality 52

Hospitality Hospitality Customer Service 52

InteractionMetrics

JULY 22, 2019

You would also expect doctors’ offices, clinics, and hospitals to use multiple methods to gather a full range of insights about the quality of the patient experience. The study found a significant correlation between higher patient satisfaction ratings and lower hospital re-admissions. One of my friends has stage 4 breast cancer.

Mystery Shopping 40

Mystery Shopping Hospitality Hospitality Healthcare 40

InteractionMetrics

JULY 22, 2019

You would also expect doctors’ offices, clinics, and hospitals to use multiple methods to gather a full range of insights about the quality of the patient experience. The study found a significant correlation between higher patient satisfaction ratings and lower hospital re-admissions. One of my friends has stage 4 breast cancer.

Mystery Shopping 40

Mystery Shopping Hospitality Hospitality Healthcare 40