Frost Radar: Voice of Customer Analytics, 2024
Understanding and improving your customer experience (CX) can have a massive impact on your bottom line. Choosing the right voice of customers (VoC) solution is a critical step to elevating CX.
Frost & Sullivan researched more than 50 leading VoC vendors, analyzing both their “innovation index” and “growth index” to independently select the top 10 performers in each of these categories.
Read the report for insights into why Verint was selected as a leading VoC vendor, demonstrating robust growth and substantial investments in innovation.
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