Two Relentless Customer Service Role Models and Incredible 2023 Financial Results
Service Quality Institute
FEBRUARY 14, 2024
During COVID Amazon never let up on its focus on the customer. This is an insurance company based in New Hampshire, Maine and Vermont. Tom implemented The Guarantee of Service Excellence starting April 1, 1990, at Dental Dental Plans of Massachusetts before becoming President of Northeast Delta Dental in 1996.
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